Hillberg & Berk logo
Hillberg & Berk logo

All articles

In-Store PickupUpdated a year ago

Ready to skip the line? You can conveniently shop online and pick-up your purchase at one of our retail locations (pending inventory availability). 



How to place an in-store pickup order 


  1. Submit a regular online order but select 'pick up' instead of 'ship' as the shipping method at checkout. 
  2. You will be prompted to select the retail location most convenient for you. If your desired location is not showing as available, it is likely that your selected inventory was not physically available at that location.
  3. After placing your order, you'll receive an instant order confirmation indicating that you'll receive a second notification when your order is ready for pickup (within 24 hours). 
  4. After receiving this second notification, visit your designated retail location, have your order number available, and tell the Client Ambassador that you're picking up an order.  
  • If your order is not claimed within 72 hours from your second notification, the item(s) will be restocked and your order will be refunded. You will receive an order cancellation notice at this time. 

Was this article helpful?
Yes
No